Troubleshooting:

• If you have forgotten your password enter your enmail address and click forgotten password. A link to reset your password will be emailed to you.

• If the system does not recognise you,  it may be that

  • it's the backup mobile no. rather than the main one.

  • we may not have a correct mobile number for you on our system . In either case email us the number to use and we can amend it.

• Your name must be as you entered when filling out the online Application Form​

• If you are registered with us in Gaeilge, then that is the version of your name to use, as you entered it when filling out the Application Form.

• Known Issue with iPhones. There's an issue with "Captcha" and "I am not a Robot" with iPhones. If you experience a problem please try logging in from a laptop or desktop computer

• If you continue to experience problems email us at ballincolligcce@gmail.com